Shipping and Delivery Policy
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and public holidays).
- Once your order is shipped, you will receive an email with the tracking details.
2. Estimated Delivery Time
Location | Estimated Delivery Time |
Metro Cities | 3–5 business days |
Other Cities | 5–7 business days |
Remote Locations | 7–10 business days |
*Delivery timelines are estimates and may vary due to factors beyond our control (e.g., courier delays, weather conditions, or high demand).*
3. Shipping Charges
Delivery is free within India. Orders may take 5-10 business days, depending on location. Tracking details will be shared once shipped.
4. Tracking Your Order
Once your order is dispatched, you will receive a tracking link via email or SMS.
You can also track your order status by logging into your account at https://smira.co.
5. Delivery Partners
We partner with leading courier companies such as Delhivery, Blue Dart, and Shiprocket to ensure reliable and fast deliveries.
6. Delays & Non-Delivery
In rare cases, if a shipment is delayed or undeliverable due to incorrect address or recipient unavailability, we will contact you to reattempt or refund.
7. Packaging
All orders are carefully packaged in tamper-proof packaging to ensure your order reaches you safely and in good condition.
8. Need Help?
If you have any questions about your order or delivery, please reach out to our support team:
Smira
Email: info@smira.co
Phone: 9870577787
Website: https://smira.co